FAQs

  • unCloude is online coaching platform that helps humans to clear up and better navigate very human problems in work and life. Everyone needs someone to talk to, a few tools, and a chance to learn about themselves as we all face the challenges life throws at us in an accessible and affordable way. unCloude coaches work one to one, in group and corporate settings.

  • Our coaching collective includes a variety of profession, trained, seasoned and niche coaches from all over the world. Our coaches specialize with:

    • Life in General (Feeling Stuck, unmotivated and chronically negative).

    • Business/Career for Entrepreneurs and Career People.

    • Parenting

    • Health & Nutrition

    • Relationships of all kinds.

    Each niche coach approaches their areas of expertise uniquely, and we intend to match you with the best coach to help you breakthrough and unCloude your mind and heart for the best results.  After you complete the short unCloude quiz, we will match you with an expert coach who fits your goals, objectives, and preferences.

  • Great Question! We start by ensuring that each coach is trained and seasoned in their area of focus. The coach has clocked the hours with at least a few years of experience, and we also have our own vetting process.

    We at unCloude are also experts in coaching and building great communities of great people. We know what breakthrough coaching feels like and those are the coaches we onboard.

    Most coaches are certified in a coaching specialty; some have learned privately and on the job. Some coaches are academically more experienced with 12 letters in their signature, and some hold titles and doctorates.

    We love to build our team by referrals and we get to know our coaches well.

    We also do thorough background checks and ask for client references!

    Our (non casual) process usually results in a winning match.

    That being said, if you begin to work with a coach and discover it's not a great fit (for whatever reason), we can match you again!

  • To match with a coach, please complete our short UnCloude quiz so we can work in the background to find a suitable match for you. We will then set up a 20-30 minute free discovery call.

  • No problem. If you don’t feel like you and the coach we initially matched you with after your discovery call are aligned, we will rematch you with a different coach.

  • After we match you with a coach that fits your unique needs, the next step is scheduling a 20-30 minute discovery call. This initial chat serves as a launching pad for exploring your aspirations. During the call, you'll articulate what you aim to achieve or develop, while your coach will outline their approach to support you effectively. This collaborative discussion will set the stage for an empowering journey ahead. Get ready to dive into a world of possibilities!

  • Once matched with a coach, your 20-to-30-minute discovery call is complementary to see if you and your coach are a good fit.
    The cost of coaching through Strive Well ranges:

    Life, Parenting, Relationship and Nutritional Coaching:

    CAD $175-$300 per session.

    Business/Executive Coaching

    CAD $300-$450 per session

    We work in Coaching Path Packages: Path3, Path6, Path9 and Path12 sessions (billed in 1, 2 or 3 payment options).

    Path Package prices vary slightly based on the coach's availability, experience, expertise and demand.

    One-on-one coaching sessions last 50 minutes.

    Currently, we do not offer 30 minutes, but we may in the future.

  • Coaching isn’t a quick fix — it’s a process designed for meaningful progress. While a single session can spark insight or an “aha” moment, lasting transformation happens over time as you:

    • Apply insights between sessions

    • Reflect on your progress

    • Navigate obstacles as they arise

    • Address both surface challenges and deeper patterns

    Each session builds on the last, creating momentum and lasting change. One-off appointments often miss the depth and continuity that real growth requires.

    Our Coaching Path packages are designed to provide ongoing support — so you can implement change, celebrate wins, and create results that last.

  • Money-Back Guarantee: We stand behind the value of our coaching program. If you're unsatisfied after your FIRST session, you'll receive a full refund on the Path Package purchase when you provide your reason for cancellation.

    Commitment Structure: Once you continue beyond the first session, you're committed to completing your selected unCloude Path package.

    No Auto-Renewal: At unCloude, we respect your autonomy.
    Your bundle will never automatically renew—we believe in giving you the freedom to make a fresh choice about continuing your journey with us.

    Path Package Completion: After completing all the sessions in your path package, the decision to renew is entirely yours. We'll discuss options as you approach completion, but the choice remains in your hands.

    *as of 6.25. We reserve the right to change this policy.

  • Good Question.

    Path Packages expire as stated:

    For the Path3 Package expires in 3 months from the purchase date.

    Path6 Package expires in 6 months from the purchase date.

    Path9 Package expires in 9 months from the purchase date.

    Path 12 Package expires 12 months from the date of purchase.

    What if my coach can no longer fit me into their schedule if I let a few months go by before utilizing my sessions?

    We will do our best to make it happen with your coach!

    Alternatively, we will match you with a different coach.

  • While we appreciate gifting, we can’t intermingle sessions between clients. That coach is a FIT for you. Please encourage your friend to take our unCloude quiz too, and match with a coach too. We strive to maintain a clean and tidy environment here.

  • Good question.
    Sometimes we need a check in or perhaps one more follow up session. We will be rolling out a VIP ADD on program for that soon.

    For now, consider purchasing the Path3 Package if you want to add more sessions.

  • We will do our best to match you within 24-72 hours, and then, depending on the coach's availability, you can book your complimentary 20 to 30-minute discovery call.

    Why do you state 20 to 30 minutes?

    Some coaches offer 20 minutes and others offer 30 minutes, depending on their niche and style. We respect and value both.